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U.K and International


Please note that if paying by Paypal we only ship to CONFIRMED ADDRESSES

You can confirm your address with Paypal by logging into your Paypal account and following their instructions.

If you are unable to confirm your address with Paypal, we cannot accept a Paypal payment from you. You will need to pay for your order by making a payment into our business account.


INSURANCE: For domestic and international we insure all packages and require a signature confirmation upon delivery. Remember once your items are shipped FLW is no longer responsible. Since we insured all packages we will file a claim on your behalf for a refund if the package is lost during transit.

UK:Orders within the UK are sent via Royal Mail Special Delivery or Royal Mail First Class Recorded Delivery. Lace wigs are always sent via Special Delivery, as well as mixed orders of lace wigs and supplies. Supplies are generally sent via First Class Recorded Mail. Orders paid before 12 pm will be dispatched the same day and usually received the next working day. If guaranteed Saturday delivery is required, please contact prior to your purchase.


All international orders are sent via Royal Mail Airsure and are insured to their full value. Delivery within Europe usually takes between 2 and 5 days, and to other parts of the world between 4 and 8 days, but no guarantee can be given. Recipient must be available to sign for the package. cannot be held responsible for any import duties that the recipient may have to pay. It is the buyer's responsibility to inform themselves about their country's regulations. Please note that if you live in the EU, you will NOT have to pay import duties.

SHIPPING CONFIRMATION: When FLW ships your order you will receive an email confirmation with a tracking number. This tracking number will allow you to track your order for confirmation of actual delivery date.

SHIPPING CHARGES: Shipping and handling charges are included during checkout . Please note, the shipping fees are automatically calculated for U.K based customer.


Custom orders are normally delivered in 4-6 weeks. This is standard production time but cannot be guaranteed. Occasionally, an order is delayed due to reasons beyond our control. If we are notified of a delay we will contact you immediately and inform you of the additional time needed for delivery.

Stock orders normally ship within 24 hours after payment and confirmation. If an item is not in stock, we will notify you.





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